Dominique s. Cross M.ED
Learning Curriculum & Design Manager
About Me
As a Certified Senior Instructional Design Consultant, I leverage my M. Ed in Instructional Technology and over 12 years of experience in curriculum design, e-learning development, and training facilitation to create engaging and effective learning solutions for various audiences and contexts. I am dedicated and consistent about applying adult learning methodologies, reaching beyond industry standards, and best practices to enhance the performance and outcomes of learners and organizations. I’ve also accomplished:
7+ years of full Epic (EMR) cycles
10+ years of Principal Trainer/Instructional Designer experience
15+ Implementations successfully completed
300+ Clinicians & Nurses Trained
3,000+ hours of classroom training & facilitated virtual training
4+ MST Build Cycles
6 Principal Trainer to FTEs transitioned
50 + Trainers-the-Trainer sessions complete
95% pass rate on assessment scores
8+ Years of ticketing systems experience
SKILLS
MD Anderson [Instructional Designer]July 2021 – Current (Consultant)
• Total curriculum refresh/updating, and elearning developer
• Learning designer of upgrade training and materials
• Utilized AI technology to create immersive education
• Expert advisor to all things training & development within my expertise
Trinity Health (HQ) [Principal Trainer] September 2018 – July 2021
• Project implantations for medical technologies
• Manager and designer of the Train-the-Trainer program
• Training environment build
• Expert advisor of all things training & development
Trinity Health Of New England [Instructional Designer] October 2017 – September 2018
• Design and develop course materials to meet industry standards
• Facilitate training courses
• Manage course details via LMS
• Analyze and assess end-users to check for competency with material
• Develop and maintain rapport with stakeholders
Henry Ford Allegiance Hospital [Credentialed Trainer] March 2017 – September 2018
• Facilitate training courses
• Assist with the implementation of course design and structure
• Utilize Train-the-Trainer techniques
• Analyze and assess end-users to check for competency with material
• Develop and maintain rapport with stakeholders
South University [Assistant Director of Admissions]
January 2015 – February 2017
• Manage students education inquires
• Conduct interviews, to pursue qualified candidates for enrollment
• Conduct necessary training and development
• Accurately and completely portrayed educational programs, expected outcomes, student services, and financial information to students, parents, and educators
• Utilized Train-the-Trainer techniques that promote high performance among staff
Everest Institute [Admissions Representative]
May 2014 - December 2014
• Manage students education inquires
• Conduct interviews, to pursue qualified candidates for enrollment
• Conduct necessary training and development
• Accurately and completely portrayed educational programs, expected outcomes, student services, and financial information to students, parents, and educators
• Utilized Train-the-Trainer techniques that promote high performance among staff
State of Michigan [Child Care Worker]
June 2012 – May 2014
• Served as a member of the patient treatment team with responsibility for assisting in treatment plan development
• Implemented specific aspects of the treatment plan for individual patients through day-today interactions, teaching and developing self-care and social skills, and organizing and participating in appropriate group or one-to-one activities
• Served as a unit trainer and onboarding liaison for non-clinical employees. Organize, plan and schedule employee professional development.
EDUCATION
Wayne State University [Master of Education]2013 - 2017
Concentration: Instructional Design – Human Performance Systems
Eastern Michigan University [Bachelor of Science]
2006 - 2011
Concentration: Special Education (major) Language, Literature and Writing (minor)
Certifications and Honors
• HIM - ROI Certification (Epic)
• HIM - Curriculum Development (Epic)
• Identity (Epic)
• Training Environment Build (Epic TED)
• Cadence/Prelude Credentialed
• OnBase Systems Administrator (Hyland)
• Kappa Delta Pi Honor Society for Educators
• Habitat for Humanity Alum
• AmeriCorps - 2005-2006
Learning Curriculum & Design Manager
About Me
As a Certified Senior Instructional Design Consultant, I leverage my M. Ed in Instructional Technology and over 12 years of experience in curriculum design, e-learning development, and training facilitation to create engaging and effective learning solutions for various audiences and contexts. I am dedicated and consistent about applying adult learning methodologies, reaching beyond industry standards, and best practices to enhance the performance and outcomes of learners and organizations. I’ve also accomplished:
7+ years of full Epic (EMR) cycles
10+ years of Principal Trainer/Instructional Designer experience
15+ Implementations successfully completed
300+ Clinicians & Nurses Trained
3,000+ hours of classroom training & facilitated virtual training
4+ MST Build Cycles
6 Principal Trainer to FTEs transitioned
50 + Trainers-the-Trainer sessions complete
95% pass rate on assessment scores
8+ Years of ticketing systems experience
SKILLS
- ai technology
- Effective Facilitation
- Technical writing
- Project and team managment
- authoring tools: Captivate, Articulate, CAMTASIA, Adobe, ect.
- Agile, ADDIE, SAM methodologies
- Servicenow ticketing
MD Anderson [Instructional Designer]July 2021 – Current (Consultant)
• Total curriculum refresh/updating, and elearning developer
• Learning designer of upgrade training and materials
• Utilized AI technology to create immersive education
• Expert advisor to all things training & development within my expertise
Trinity Health (HQ) [Principal Trainer] September 2018 – July 2021
• Project implantations for medical technologies
• Manager and designer of the Train-the-Trainer program
• Training environment build
• Expert advisor of all things training & development
Trinity Health Of New England [Instructional Designer] October 2017 – September 2018
• Design and develop course materials to meet industry standards
• Facilitate training courses
• Manage course details via LMS
• Analyze and assess end-users to check for competency with material
• Develop and maintain rapport with stakeholders
Henry Ford Allegiance Hospital [Credentialed Trainer] March 2017 – September 2018
• Facilitate training courses
• Assist with the implementation of course design and structure
• Utilize Train-the-Trainer techniques
• Analyze and assess end-users to check for competency with material
• Develop and maintain rapport with stakeholders
South University [Assistant Director of Admissions]
January 2015 – February 2017
• Manage students education inquires
• Conduct interviews, to pursue qualified candidates for enrollment
• Conduct necessary training and development
• Accurately and completely portrayed educational programs, expected outcomes, student services, and financial information to students, parents, and educators
• Utilized Train-the-Trainer techniques that promote high performance among staff
Everest Institute [Admissions Representative]
May 2014 - December 2014
• Manage students education inquires
• Conduct interviews, to pursue qualified candidates for enrollment
• Conduct necessary training and development
• Accurately and completely portrayed educational programs, expected outcomes, student services, and financial information to students, parents, and educators
• Utilized Train-the-Trainer techniques that promote high performance among staff
State of Michigan [Child Care Worker]
June 2012 – May 2014
• Served as a member of the patient treatment team with responsibility for assisting in treatment plan development
• Implemented specific aspects of the treatment plan for individual patients through day-today interactions, teaching and developing self-care and social skills, and organizing and participating in appropriate group or one-to-one activities
• Served as a unit trainer and onboarding liaison for non-clinical employees. Organize, plan and schedule employee professional development.
EDUCATION
Wayne State University [Master of Education]2013 - 2017
Concentration: Instructional Design – Human Performance Systems
Eastern Michigan University [Bachelor of Science]
2006 - 2011
Concentration: Special Education (major) Language, Literature and Writing (minor)
Certifications and Honors
• HIM - ROI Certification (Epic)
• HIM - Curriculum Development (Epic)
• Identity (Epic)
• Training Environment Build (Epic TED)
• Cadence/Prelude Credentialed
• OnBase Systems Administrator (Hyland)
• Kappa Delta Pi Honor Society for Educators
• Habitat for Humanity Alum
• AmeriCorps - 2005-2006